Privacy Policy
Effective Date: September 8, 2025
Welcome to ANLE ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
1. Information We Collect
Registration Information
When you create an account as a Patient, we collect the following information:
- Full Name: For account identification
- Phone Number: For emergency services and account security
- Email Address: For account creation and communication
- Password: For account security (stored securely)
- Address Information: Including city, state, and pincode for emergency services
- Location Data: Latitude and longitude for emergency response services
Google Sign-In Information
If you choose to register or log in using Google Sign-In, we collect:
- Name: From your Google account
- Email Address: From your Google account
- Phone Number and Address Information: Collected separately after Google Sign-In for emergency services
Emergency Services Information
When you use our emergency services, we collect:
- Current Location: Precise location data to find nearby hospitals
- District and Disease Information: To match you with appropriate medical facilities
- Emergency Requests: Information sent to hospitals when you request assistance
Micro Insurance Information
When you participate in our micro insurance program, we collect:
- QR Code Scans: For participation in the insurance pool
- Stake and Claim Calculations: Based on your participation
2. How We Use Your Information
- Facilitate emergency medical assistance services by connecting you with nearby hospitals and doctors
- Process emergency requests and send them to appropriate medical facilities
- Enable participation in our micro insurance program with stake and claim calculations
- Verify your identity for account security
- Improve our services and user experience
- Communicate with you about important updates and emergency services
- Comply with legal obligations and protect our rights
3. Information Sharing and Disclosure
- With Hospitals and Doctors: When you request emergency services, we share necessary information with medical facilities
- With Your Consent: We may share information with your explicit consent
- For Legal Reasons: To comply with legal obligations or protect our rights
- Service Providers: With trusted partners who assist in operating our services
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. Your data is stored securely on our MySQL database at https://anlefreehealth.com/appser/. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Privacy Rights
- Access and update your personal information
- Request deletion of your data
- Withdraw consent for data processing
- Object to certain processing activities
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. This typically includes:
- Account information: Until you request deletion
- Emergency request data: For legal and medical record purposes
- Micro insurance participation data: For claim processing
7. Children's Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.
9. Contact Us
10. Google Play Data Disclosure
This app collects and transmits the following data types as required by Google Play:
- Personal Information: Name, email, phone number, address
- Location Data: Precise location when emergency services are used
- Usage Data: How you interact with emergency services
All data is collected for the purpose of providing emergency medical services and is not used for advertising or sold to third parties.